Terms & Conditions

Your use of this website is subject to your irrevocable acceptance without modification of these terms of use (the "Terms") and you agree to use this website in accordance with and subject to these Terms. The Terms as set out hereunder constitute the entire agreement between you and ChilloutHostels.com. If you do not read or accept these Terms, do not use this website. By accessing any part of the ChilloutHostels.com website, you consent to be bound by these Terms..

1.We facilitate confirmed bookings for certain travel services including accommodation. We do not provide, own or run any travel services ourselves and in particular we do not provide, own or run any accommodation.
2.You may cancel your booking up to twenty-four hours before arrival. Please do so directly with the relevant travel services provider.
3.Deposits are never refunded.
4.In the event of a no-show without cancellation, the travel services provider has the right to charge your credit card for the first night's stay where you have booked accommodation with such service provider, or for the full price of the tour or other non-accommodation travel service in accordance with the travel service provider's terms and conditions. 5.Every effort is made to ensure properties process your bookings correctly.
6.Your contract is with the travel services provider, not ChilloutHostels.com. It is the travel services provider's responsibility to provide you with the travel services.
7.In the highly unlikely event of a problem arising, our liability to you, if any, is limited to the deposit and that reservation fee you paid.

The Full Version Terms & Conditions

THIS AGREEMENT is between you, the user of this Site, and ChilloutHostels.com
Your use of this website is subject to your irrevocable acceptance without modification of these terms of use (the "Terms") and you agree to use this website in accordance with and subject to these Terms. The Terms as set out hereunder constitute the entire agreement between you and ChilloutHostels.com. If you do not read or accept these Terms, do not use this website. By accessing any part of the ChilloutHostels.com website, you consent to be bound by these Terms.

NO LIABILITY
You should note that ChilloutHostels.com does not warrant that the information published on this website will be error free and in using this website you acknowledge that the accommodation details and all other information including information relating to travel services published on this website may include inaccuracies or typographical errors. All bookings for travel services on this website are made with the travel services provider concerned and not with ChilloutHostels.com. ChilloutHostels.com only facilitates the making of reservations with the travel services provider. ChilloutHostels.com is not a party to the contract between you and the travel services provider and has no responsibility or liability to you in respect of the terms of that contract whether directly or indirectly. Prior to making a booking, you should ensure that you have reviewed the travel services provider's terms and conditions and that they are acceptable to you.

NEITHER ChilloutHostels.com NOR ANY OF ITS DIRECTORS, EMPLOYEES, AFFILIATES OR OTHER REPRESENTATIVES WILL BE LIABLE FOR LOSS OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF ANY INFORMATION, PRODUCTS, SERVICES AND/OR THE MATERIALS OFFERED THROUGH THIS WEBSITE, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, INCOME, PROFIT OR OPPORTUNITY, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES, OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGES, EVEN IF ChilloutHostels.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, OR SUCH LOSS OR DAMAGES WERE REASONABLY FORESEEABLE.

While ChilloutHostels.com makes all reasonable efforts to ensure that the travel services listed are of reasonable standard the listing of any travel services in the website is not and should not be taken as a recommendation from ChilloutHostels.com or a representation that the travel services will be suitable for the user's purpose. ChilloutHostels.com shall in no way be liable to you in the event that the travel services are not suitable for your purpose.

NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this website, you undertake to ChilloutHostels.com that you will not use this website for any purpose that is unlawful or prohibited by these Terms.

AGE AND RESPONSIBILITY
You confirm that you are of sufficient legal age to use this website and to create binding legal obligations for any liability you may incur as a result of the use of this website. You understand that you are financially responsible for all uses of this website by you and those using your log-in information. LINKS TO THIRD PARTY SITES
This website may contain hyperlinks to websites operated by parties other than ChilloutHostels.com. Such hyperlinks are provided for your reference only. ChilloutHostels.com does not control such websites and is not responsible for their contents. The inclusion of hyperlinks on this website to such other websites does not imply any endorsement of the material on such websites or any association with their operators.

BOOKING CONDITIONS
The following conditions apply to bookings of travel services made by you through this website.

(1) Making a reservation On making a reservation, you shall pay a non-refundable deposit (being a fixed percentage -- USUALLY 10% -- of the total value of your reservation) together with a flat reservation fee (USUALLY EUR€1.50 per reservation). You will be responsible to the travel services provider for payment of the balance of the cost of the travel services booked by you together with the payment of charges for any additional services subsequently contracted for with the travel services provider and, where applicable, payment of the travel services provider's service charges and taxes pursuant to the terms and conditions of trade applied by such travel services provider. You must use a credit card or debit card to guarantee a reservation. By making a reservation with your credit card or debit card, you agree that in the event that you cancel your reservation less than 24 hours from your agreed check-in time or that you fail to arrive by your agreed check-in time, you authorise the travel services provider to charge to your credit card or debit card without further reference to you an amount not exceeding one night's charge in the case of accommodation or such amount as may be set out in the service provider's terms and conditions in the case of non-accommodation product. Your non-arrival by the agreed check in time will result in the cancellation of your entire reservation.
Any amendments to your reservation must be notified to and agreed with the travel services provider directly. In making a reservation, it shall be your responsibility to disclose to the travel services provider any physical or mental condition to which you or a member of your party is subject to and of which the travel services provider should be notified and which may require special facilities.
(2) When a reservation is confirmed
ChilloutHostels.com will issue the booking confirmation on behalf of the travel services provider for each reservation, but does not undertake to include charges for additional services or details of the service charge or taxes charged by the travel services provider.
ChilloutHostels.com strongly recommends you check and confirm with the travel services provider the precise terms and conditions upon which the travel services provider makes the reserved service available to you upon receipt of the booking confirmation. The reservation numbers included on the booking confirmation should be quoted in all enquiries, cancellation or modification of the reservation.
(3) Cancellations
ChilloutHostels.com does not accept responsibility for cancellations by you or by the travel services provider regardless of the circumstances in which the cancellation is made.
ChilloutHostels.com shall not accept any liability for losses, additional expenses or any claim whatsoever due to changes in accommodation or other travel services, sickness, weather, strikes or any other cause. All such losses, additional expenses or claims will be borne by you unless otherwise agreed between you and the service provider.

NO LIABILITY IN CREDIT CARD OR DEBIT CARD TRANSACTIONS
ChilloutHostels.com makes all reasonable efforts to ensure that all credit card and debit card transactions are secure. HOWEVER, if unauthorised charges appear on your credit card or debit card statement for any card used on this website at any time during or after you make your reservation, conduct your transaction or disclose your card details on this website, ChilloutHostels.com shall not be liable or responsible in any way in respect of any damage or loss of whatsoever nature suffered by you arising from or in any way connected with said use, transaction or disclosure, subject only to any statutory rights which you may have.

COPYRIGHT, NOTICE AND LIMITED LICENCE
The information, content, graphics, text, sounds, images, buttons, trade marks, service marks, trade names and logos ("Materials") contained in this website are protected by copyright, trademark, database right, sui generis right and other intellectual property laws under national laws and international treaties. ChilloutHostels.com or its licensors (as the case may be) retain all right, title, interest and intellectual property rights in and to the Materials. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, Materials, software, products or services obtained from this website. Other than expressly provided herein, nothing in these terms and conditions shall be construed as inferring by implication or otherwise any licence or right under any copyright, trademark, database right, sui generis right or other intellectual property or proprietary interest of ChilloutHostels.com, its licensors or any third party. Any persons breaching any of this provision will be prosecuted.

INDEMNITY
You agree to indemnify and hold ChilloutHostels.com, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the website.

DISCLAIMER
ALL USE BY YOU OF THIS WEBSITE IS AT YOUR OWN RISK. YOU ASSUME COMPLETE RESPONSIBILITY FOR AND FOR ALL RISK OR LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF OR REFERRING TO OR RELYING ON INFORMATION, PRODUCTS, SERVICES OR MATERIALS PROVIDED ON THIS WEBSITE, OR ANY OTHER INFORMATION OBTAINED FROM YOUR USE OF THIS WEBSITE. YOU AGREE THAT ChilloutHostels.com AND THE PROVIDERS OF TELECOMMUNICATIONS AND NETWORK SERVICES TO ChilloutHostels.com WILL NOT BE LIABLE FOR DAMAGES ARISING AFTER YOUR USE OR INABILITY TO USE THIS WEBSITE AND YOU HEREBY WAIVE ANY AND ALL CLAIMS WITH RESPECT THERETO WHETHER BASED ON CONTRACT, TORT OR OTHER GROUNDS. THIS WEBSITE IS AVAILABLE TO ALL USERS "AS IS". ChilloutHostels.com MAKES NO REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS THAT THIS WEBSITE, OR THE SERVER THAT MAKES IT AVAILABLE, WILL BE FREE FROM DEFECTS, INCLUDING, BUT NOT LIMITED TO VIRUSES OR OTHER HARMFUL ELEMENTS. ChilloutHostels.com ACCEPTS NO LIABILITY FOR ANY INFECTION BY COMPUTER VIRUS, BUG, TAMPERING, UNAUTHORISED ACCESS, INTERVENTION, ALTERATION OR USE, FRAUD, THEFT, TECHNICAL FAILURE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY, OR ANY EVENT OR OCCURRENCE BEYOND ITS CONTROL, WHICH CORRUPTS OR AFFECTS THE ADMINISTRATION, SECURITY, FAIRNESS AND THE INTEGRITY OR PROPER CONDUCT OF ANY ASPECT OF THIS WEBSITE. TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED, INCLUDING WITHOUT LIMITATION REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS ABOUT ANY OF THE SERVICES, INFORMATION AND/OR MATERIALS ON THIS WEBSITE, INCLUDING WITHOUT LIMITATION, THEIR ACCURACY, THEIR COMPLETENESS OR THEIR MERCHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. WAIVER

ChilloutHostels.com's failure to enforce at any time or for any period any one or more of the Terms shall not be a waiver of them or the rights attaching to any of them.

HEADINGS
The headings used in these Terms are for convenience only and shall not affect the meaning or scope of these Terms or otherwise be given other legal effect.

MODIFICATION OF THESE TERMS AND CONDITIONS
ChilloutHostels.com reserves the right to change these Terms as well as the contents of this website for any reason and without notice, and without liability to you, any other user or any third party. This right shall not affect the Terms accepted by you upon making a legitimate reservation or purchase using this website. You should check these Terms for any changes each time you access the website.

GENERAL TERMS AND CONDITIONS
These Terms and your use of this website are governed by the laws of the Republic of Ireland. You hereby consent to the exclusive jurisdiction of the Republic of Ireland courts in all disputes arising out of or relating to the use of this website each time you access the website. Use of this website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions including without limitation this paragraph.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and ChilloutHostels.com as a result of these Terms or your use of this website. ChilloutHostels.com's performance of these Terms is subject to existing laws and legal process and nothing contained in this agreement is in derogation of ChilloutHostels.com's right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by ChilloutHostels.com with respect to such use.

If any part of these Terms is determined to be invalid or unenforceable, including but not limited to the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect.
These Terms constitute the entire agreement between you and ChilloutHostels.com with respect to this website and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and ChilloutHostels.com with respect to this website. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Although ChilloutHostels.com cannot monitor the conduct of its users offsite, it is a violation of these Terms to use any information obtained from this website in order to harass, abuse or harm other persons, or in order to contact, advertise to, solicit or sell to any user or person without their prior express consent.

PRIVACY POLICY
Full details of ChilloutHostels.com's privacy policy can be found at  Security & Privacy webpage which is hereby incorporated into and forms part of these Terms.
ChilloutHostels.com operates by following principles:
We provide your information to necessary third party service providers when you reserve or purchase travel services through the ChilloutHostels.com website. We also use your details to operate ChilloutHostels.com and, occasionally, to inform you of new features, services and products from ChilloutHostels.com.
On occasions, we may supply statistics about our customers to third parties such as hostels or other agents. These statistics never contain personally identifying information.

If at any time you believe that ChilloutHostels.com has not adhered to these principles, please notify us via the contact form and we will use all commercially reasonable efforts to determine and correct the problem promptly. Any questions, please contact ChilloutHostels.com, Rua da Bica, N13 A5 2745-385 Massamá, Lisbon, Portugal or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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